Technical Support Engineer

• *Job description** • *Hiring: Technical Support Engineer** Experience: 2+ Years Education: Any Graduate • *Key Skills Required:** • *•** Fluent / Average English communication (mandatory) • Customer handling & problem-solving skills • *Roles & Responsibilities:** • Provide advanced desktop support for end-users, including troubleshooting hardware, software, and network issues. • Install, configure, and maintain desktop systems, applications, and peripheral equipment. • Manage and resolve escalated tickets from Level 1 support. • Coordinate with other IT teams to ensure the stability and efficiency of IT infrastructure. • Document and record all support activities through the ticketing system. • Conduct regular system checks and maintenance to ensure optimal performance. • Assist in software deployment and updates.