Team Leader- Tele Sales

Were Hiring: Team Leader – Sales (Telesales / BPO) Location: Pune (Viman Nagar) We’re looking for a Team Leader – Sales who can **lead from the front, manage high-energy telesales teams, and consistently drive performance** in a fast-paced BPO environment. This role is ideal for someone who has already managed a team and now wants **greater ownership of targets, team development, and business outcomes**. • *Role Overview:** You will be responsible for managing a team of 15–20 telesales executives, ensuring they meet daily and monthly sales targets while maintaining high-quality customer interactions. This is a hands-on role where you will actively monitor calls, coach team members, and step in to drive performance whenever needed. Beyond just team management, you will play a key role in **improving conversions, optimizing team productivity, and building a strong sales culture** within your team. • *What you’ll be doing:** • Managing and driving performance of 15–20 telesales executives • Monitoring daily KPIs like calls, conversions, and revenue • Coaching team members through call audits and real-time feedback • Driving team to consistently achieve and exceed sales targets • Training new joiners and improving overall team capability • Ensuring adherence to quality and compliance standards • Identifying performance gaps and taking corrective actions • *What we’re looking for:** • Graduate (mandatory) • 2–4 years of experience in tele sales/BPO sales environment • Proven experience in handling a team (15–20 members) • Strong understanding of sales metrics and call center KPIs • Good communication and strong people management skills • Someone who is hands-on, target-driven, and execution-focused